{"id":7651,"date":"2020-12-01T17:10:58","date_gmt":"2020-12-01T15:10:58","guid":{"rendered":"https:\/\/maniel-theme.jkdevstudio.com\/?page_id=7651"},"modified":"2020-12-01T17:10:58","modified_gmt":"2020-12-01T15:10:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/wiskomedia.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7651\" class=\"elementor elementor-7651\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4adce1a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"4adce1a8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fade-in-up&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-custom\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6850bca3\" data-id=\"6850bca3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d14a6c3 elementor-widget elementor-widget-heading\" data-id=\"1d14a6c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1aa9b77 elementor-widget elementor-widget-text-editor\" data-id=\"1aa9b77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Trouver votre chemin \u00e0 travers<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48450755 elementor-widget__width-initial elementor-widget elementor-widget-jkd-accordion\" data-id=\"48450755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkd-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\n\t\t\t<ul class=\"jkd-accordion\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion-item  open\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"open-link\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tHow can I order?\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/h6>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i class=\"ri-arrow-down-s-line arrow-icon\"><\/i>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.<br \/><br \/>You can also easily make reorders afterwards by clicking the \u201creorder\u201d button on any of your previously made orders. After clicking the \u201creorder\u201d button the cart will open and you can change quantities or products.\u00a0<\/p>\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion-item\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"open-link\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tWhy should I buy online?\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/h6>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i class=\"ri-arrow-down-s-line arrow-icon\"><\/i>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.<br \/><br \/>Traceability: You will have easy access to all of your previous orders any time you want.<br \/><br \/>Reordering:\u00a0 you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don\u2019t need to go through all the documents and emails from the past.<\/p>\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion-item\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"open-link\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tWhat information should I input when ordering?\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/h6>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i class=\"ri-arrow-down-s-line arrow-icon\"><\/i>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Our online ordering system will ask for all the important information you should submit. If you have a VAT number, please remember to submit it. This will make sure the shipment is not delayed because of the lack of VAT number<\/p>\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion-item\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"open-link\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tWhat payment methods can I use?\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/h6>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i class=\"ri-arrow-down-s-line arrow-icon\"><\/i>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>You can use all the major credit cards.<br \/><br \/>If you are a customer with established customer relationship with HyTest Ltd. you are able to use invoice as a payment method on our online shopping checkout process.\u00a0 If invoicing option is not activated for you although you are repeated customer, please contact example@example.com and notify us.<\/p>\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion-item\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"open-link\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tIs VAT charged?\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/h6>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i class=\"ri-arrow-down-s-line arrow-icon\"><\/i>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>If you have VAT number, then VAT is not charged. You need to remember to add the VAT number to your account information section. Online checkout system will automatically fill in the submitted VAT number when you order products.<br \/>You can also add your VAT number during the checkout process manually.<\/p>\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<li class=\"accordion-item\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"open-link\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tCan I use pro-forma invoice?\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/h6>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i class=\"ri-arrow-down-s-line arrow-icon\"><\/i>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Yes, you can use pro-forma invoice. Please contact example@example.com if you want to use pro-forma invoice.<\/p>\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t<\/ul>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5335a9bb elementor-widget elementor-widget-heading\" data-id=\"5335a9bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Still Have a Questions?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2571a6a3 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2571a6a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you cannot find answer on your question in our FAQ, you can always contact us. We will answer to you shortly!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de090cc elementor-widget__width-auto elementor-widget elementor-widget-jkd-button\" data-id=\"de090cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkd-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n\t\t<div class=\"button-wrapper\">\n\t\t\t\n\t\t\t<a href=\"http:\/\/localhost:8888\/wp-elisen\/contact\/\"\n\t\t\t   class=\"jkd-button secondary-style animation-fill size-large\"\n\t\t\t   target=\"_self\">\n\t\t\t\t\n\t\t\t\t<span>\n\t\t\t\t\t\n\t\t\t\t\t<span>\n\t\t\t\t\t\t\n\t\t\t\t\t\tContact Us\t\t\t\t\t\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t<\/span>\n\t\t\t\n\t\t\t<\/a>\n\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Finding your way through How can I order? You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7651","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Wisko Media<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wiskomedia.com\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Wisko Media\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions Finding your way through How can I order? You can order easily using our online platform. 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